Property Operations

Property Management System

The only property management system you'll ever need.

14

Integrated modules

5

Stakeholder portals

20+

Automated reports

99.9%

Cloud uptime SLA

Overview

PMS is the only property management system a real estate company will ever need — one connected platform that runs the whole operation. It covers property management, maintenance management, facility management, procurement, finance management, asset management, and reporting, with dedicated portals for landlords, investors, tenants, and service providers who each see their own data and real-time notifications. Built on automation, transparency, and accountability, PMS gives property management teams a single source of truth, and gives every stakeholder the confidence that nothing falls through the cracks.

Capabilities

  • Property management
  • Maintenance management
  • Facility management
  • Procurement
  • Finance management
  • Asset management
  • Landlord and investor reporting
  • Tenant and service-provider portals with real-time notifications
  • Built on automation, transparency, and accountability for property management teams

Core Capabilities

Everything the platform brings together

Property and Portfolio Registry

Register properties and units, attach ownership documents, keep KYC records, and maintain clean portfolio data.

Tenant and Lease Management

Manage tenant records, lease terms, expiry alerts, escalations, renewals, and occupancy performance in one place.

Billing, Invoicing, and Collections

Automate recurring bills, issue tax-compliant invoices, receive payments, and reconcile collections faster.

Facilities and Maintenance

Log, assign, track, and resolve maintenance tickets with clear responsibility and service timelines.

Landlord and Tenant Portals

Give stakeholders controlled access to balances, statements, invoices, payments, requests, and reports.

Asset Manager Reporting

Track portfolio KPIs, arrears, occupancy, lease expiries, income, expenses, and asset performance.

Why PMS Exists

The challenge PMS solves

Property management across Africa faces persistent operational gaps. PMS turns fragmented, manual processes into a single connected, real-time system.

01

Data Inconsistency

Landlord reports, manager systems, and spreadsheets often show different figures. PMS creates one live source of truth.

02

Zero Landlord Transparency

Owners should not wait weeks for manually compiled PDFs. PMS gives landlords real-time occupancy, revenue, arrears, and maintenance status.

03

No Tenant Self-Service

Tenants can view balances, download statements, make payments, and log maintenance requests through a dedicated portal.

04

Manual Maintenance Coordination

Every maintenance ticket is digitised from logging to assignment, SLA tracking, evidence upload, and verified closure.

05

Fragmented Payment Collection

Mobile money and bank payments are connected to automated allocation, reconciliation, and real-time arrears dashboards.

The PMS Approach

Enterprise platform, local market fit

Enterprise-Grade Foundation

Built on Microsoft Dynamics 365 Business Central with full double-entry accounting from day one.

Cloud-Powered and Always On

Hosted on Microsoft Azure with 99.9% uptime, accessible from any device without local servers.

Africa-Ready by Design

Mobile money, local bank connectivity, and regional tax compliance designed for African real estate markets.

Role-Based Access Control

Every stakeholder sees the information they need through dedicated, permissioned portals.

Complete Coverage

14 integrated modules

Every function connects finance, operations, compliance, and reporting without gaps between systems.

01

Property and Portfolio Registry

Register properties and units, upload ownership documents, and keep KYC files connected.

02

Tenant Management

Maintain tenant contacts, categories, documents, and status in one place.

03

Lease Management

Manage leases with expiry alerts, escalation schedules, and renewal workflows.

04

Billing and Invoicing

Automate recurring billing and generate tax-compliant invoices before posting.

05

Payment Collection

Accept mobile money and bank payments with instant allocation to the correct invoice.

06

Utility Billing

Track unit-level consumption and invoice utilities separately from rent.

07

Service Charge Management

Budget service charges by property and split liability between tenants and landlords.

08

Facilities and Maintenance

Log, assign, track, and resolve maintenance tickets with SLA timers.

09

CAPEX Project Management

Manage capital projects from approval to completion with property-level cost tracking.

10

Procurement and Suppliers

Run vendor records, RFQs, contract diaries, and multi-level payment approvals.

11

Asset Management

Track fixed and movable assets with annual valuations and depreciation schedules.

12

REIT Compliance

Manage fund-level ledgers, NAV/GAV tracking, and compliance reporting.

13

Reporting and Analytics

Access 20+ automated reports and Power BI dashboards with PDF and Excel export.

14

Agency and Valuations

Manage deal pipelines, tenancy schedules, and projected income over lease terms.

Everyone Connected

Five dedicated portals

Each stakeholder gets a purpose-built portal connected to the same underlying data.

Tenant Portal

Tenants and occupiers

  • Live balance and next payment due
  • Mobile money or bank payment
  • Invoices, statements, and maintenance requests

Landlord Portal

Property owners and REITs

  • Live occupancy and rental income
  • Real-time arrears dashboard
  • Lease expiry, maintenance, and CAPEX status

Service Provider Portal

Approved contractors

  • Receive job assignments
  • Submit quotations online
  • Upload completion photos and certificates

Facility Manager

Facilities teams

  • Full-portfolio open jobs view
  • SLA countdowns and overdue alerts
  • Assign jobs and approve quotations

Asset Manager Module

Portfolio and asset managers

  • WALE, yield, GAV/NAV KPIs
  • Deal pipeline and leasing tracker
  • REIT compliance and vacancy intelligence

How It Works

Workflows, reports, and integrations

Automated monthly billing, end to end

01

System generates billing run

02

Accountant previews charges

03

Post and issue tax invoice

04

Tenant notified by SMS and email

05

Payment auto-allocated

06

Receipt issued instantly

07

Overdue reminders automated

Maintenance ticket workflow, logged to closed

01

Ticket logged via portal

02

PM alerted and SLA starts

03

Job assigned to vendor

04

Quote submitted and approved

05

Work order raised

06

Evidence uploaded

07

Ticket closed and paid

08

SLA breach escalated

20+ Automated Reports

Live reporting, no manual compilation

Lease Expiry Profile
Vacancy Schedule
Tenancy Schedule
Occupancy Analysis
Income Projection
Budget Variance
Aged Debtor Analysis
Tenant Financial Summary
Service Charge Audit
Asset Register
Depreciation Schedule
Supplier Contract Diary
Maintenance Summary
WALE Report
Management Console
Cash Flow Summary
REIT NAV/GAV Report
Rental and Expense Analysis

All reports export to PDF and Excel, with embedded Power BI dashboards in every portal.

Key Integrations

Connected to the operating stack

Mobile Money Integration

Real-time payment confirmation and auto-allocation to tenant accounts.

Bank Integration

Open banking connectivity for automated reconciliation across commercial banks.

Tax Invoice Compliance

Electronic tax invoice generation for commercial invoices.

SMS Gateway

Alerts for invoices, payments, lease expiry, ticket updates, and arrears.

Microsoft 365 and Email

Automated delivery of invoices, statements, and reports.

Power BI Dashboards

Embedded live analytics across portals and management consoles.

One platform. Every stakeholder. Real-time clarity.

PMS by Stread is designed to replace fragmented property operations with connected workflows.

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What's included

Tenant portal
Landlord portal
Service provider portal
Facility manager dashboard
Asset manager module
Mobile money and bank integrations
Automated arrears reporting
Document and KYC management

Why choose Property Management System

Built for African real estate workflows

Role-based access for every stakeholder

Cloud access from desktop and mobile devices

Cleaner reporting for owners, managers, and institutional portfolios

Request a demo